Glenn Sorrentino, Principal UX Designer, Salesforce
Municipal Privacy Alerts
AN ACTIONABLE, REAL-TIME PUSH NOTIFICATION-BASED SYSTEM THAT INFORMS USERS ABOUT PRIVACY-DIMINISHING TECHNOLOGIES IN THEIR AREA
When cities acquire technologies that could impact citizen’s privacy, the forums to notify individuals about repercussions or consequences are difficult to learn about and raise concerns about. Some cities have privacy advisory commissions, but learning about ways to participate, or even to learn about their existence at all is difficult.
An app that informs users about privacy-diminishing technologies being used in their area by partnering with local governments and through crowd-sourced data. Users can report concerns and share information with their network.
who is this for?
Concerned members of a community
Non-tech-savvy users with access to a cellular or smartphone
Tech-savvy users that want rich information of local privacy diminishing activities.
City officials that want to be aware of the policies of various law enforcement departments
Jennifer is an engaged community member and stays up-to-date with the news. She’s read about the prevalence of new technologies in use by local police departments, and while understanding the potential good for this, she's concerned about the risks of abuse it creates.
Now, when cities adopt new technology, they report it as part of their protocol in an app that allows citizens to view all of the tools the police are using. If a new technology is adopted, a push notification is sent to a user’s phone, and by using the app, they can have full visibility into all of the technologies in use in their area, with the ability to report concerns and share news with their networks